09-16-2010 10:21 AM
On several versions of ACT! running on different computers, if you click on the a item in notes, history, etc.", you'll see the entire body of a note or email in a pane on the far right of the screen. This is not a column, but separate pane, sort of grayed out. I just installed on ACT! on a new machine, and that side pane does not appear. I've looked through every option setting I could think of, but can't get that very helpful preview pane to appear. Can anyone help me? Thanks!
09-16-2010 10:30 AM
09-16-2010 10:37 AM
No, the fonts are set to whatever the default is. 10pt maybe? Just went back a looked again. When I'm in the "note" tab, this preview pane is visible and functioning. A long note will appear truncated under the "regarding" column, but it appears full length in this "preview pane." This pane spans about a third of the frame, from the right side of the window to the right edge fo the columns. But when I'm in the "history" tab, the pane on the right does not even appear, and the columns run from the menu bar on the left to right side of the window. I have the same columns activated on both versions. Thanks for responding!
09-16-2010 11:01 AM