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Preferences/Communications/default application troubles

New Member
Posts: 1
Country: USA

Preferences/Communications/default application troubles

We have 5 computers in our office networked to ACT. 3 of the computers can access the tools/preferences/comunications/default applications and have both choices of ACT! Word Processor or Microsoft Word 2000, 2002(XP) 2003. The other two computers can only access ACT! Word Processor. We have templates set up in both processes and now are limited. Any thoughts on how to get Word activated option on the other computers would be great, I am at a stand still here.Thanks
Copper Contributor
Posts: 97
Country: USA

Re: Preferences/Communications/default application troubles

Have you tried reinstalling Word on the machines having trouble?  ACT! relies on Word setting up a registry value to enable that option. 
Jason Sellers
ACT! Engineer 2000-2007
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Preferences/Communications/default application troubles



salesdos wrote:
We have 5 computers in our office networked to ACT. 3 of the computers can access the tools/preferences/comunications/default applications and have both choices of ACT! Word Processor or Microsoft Word 2000, 2002(XP) 2003. The other two computers can only access ACT! Word Processor. We have templates set up in both processes and now are limited. Any thoughts on how to get Word activated option on the other computers would be great, I am at a stand still here.Thanks



What version of ACT!?
ACT! 2008 can't connect to Word 2000. It needs 2002 (XP), 2003 or 2007