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Possible problem with Sync.

New Member
Posts: 4
Country: USA

Possible problem with Sync.

We use remote databases.  One of the users created a new file but it does not show up in my database.  I have tried to Sync but it still is not showing.  Anybody have an idea of what happened or how I can fix it?
Nickel Super Contributor
Posts: 441
Country: UK

Re: Possible problem with Sync.

When you say file do you mean contact or attachment?
 
Tom
New Member
Posts: 4
Country: USA

Re: Possible problem with Sync.

New contact.
 
Mary
Nickel Super Contributor
Posts: 441
Country: UK

Re: Possible problem with Sync.

Have they marked it as private? daft question but I take it you've both synced?
 
Tom
New Member
Posts: 4
Country: USA

Re: Possible problem with Sync.

It is marked public and we have both synced.  The funny part is that it finally did show up in the master database but it was almost 48 hours later.  Have any thought about that?
 
Mary
Nickel Super Contributor
Posts: 441
Country: UK

Re: Possible problem with Sync.

No very strainge..... may be a refresh issue but thats all I can think of.
 
Tom
New Member
Posts: 4
Country: USA

Re: Possible problem with Sync.

Thank you for your assistance.
 
Mary
Nickel Super Contributor
Posts: 441
Country: UK

Re: Possible problem with Sync.

No worries Smiley Happy
 
Tom