Mike this was creating for a new contact. Maybe its because I downloaded a trial version (10) before I purchased a license version and its still some setup / install cros refence of data only guessing though?????????. Cheers Speros M
You may need to change the phone field default to New Zealand on your "my record". The little box at the end of the phone number field has "..." so click on this and you will see the default country listed. Click through the list and find New Zealand and select it. Make sure that your phone number format is what you want or change it to be so. Once done, you should be able to enter phone numbers and have them appear in the format you are used to. At the same time, you can change the country code in your "my record" to New Zealand as mentioned above. One does not affect the other, so changing the default country and changing the default phone info are separate events and control separate aspects of data. It makes sense when you have someone living in say the UK, but is on business travel in New Zealand and they have a NZ phone number when there, but don't actually live there.
Hi Thanks, that was very good information as to how the phone fields work and yes I can see the logic. I did as you suggested but what I was trying to achieve, bearing in mind your reply and information, is to make every country code for every new contact record created be New Zealand by default if the person lives in say UK then I will change that manually. This is the way it worked in my ACT 6.0 database. I stumped for solutions. Regards Speros Macris
This may not be scientific, but it works for me. In India, we have some real wierd phone formats. The area codes of big metros are 2 digits, but otherwise it can be 3-5 digits. The phone numbers in metros are 8 digits, else where it can be 6-7. But all cell phones are 10 digits!
So while on my record, i select the phone format button and key in a format like (%%) %%%%-%%%% for landline numbers and set this format to default. Same with cell phone -%%%%%-%%%%% and set this format to default.
Works for me!
Gopinath Narayanan Belladonna IT | Bangalore | India