08-24-2016 05:08 AM
When I try to backup my Personal Files in ACT! 18, I get a permission error saying I do not have access to my .ADF file. I do not have the same issue when I back up my database file. I have created a new database to test backup, getting the same error message.
I tried to repair the database using the Actdiag program. It times out, then gives me an option to repair, stating I may loose data. The same results with the newly created database with only my contact.
I am running Durkin Suite 6. I am suspicious this addon has corrupted my data.
Any suggestions how to fix?
08-25-2016 07:41 AM
08-25-2016 08:51 AM
Act! Pro Version 22.214.171.124
I disabled all add-ons, restarted ACT!. Still will not allow access.
As far as I know I do not have read / write restrictions.
If It had restrictions, would it also restrict the database backup? Currently I can backup the database.
08-25-2016 08:57 AM
08-25-2016 09:13 AM
Created new admin user. Backup worked on personal files. Saved personal files backup to memory card.
Must be a problem with permissions. This started about a week ago. I have checked file level, folder level, and drive level permissions. It appears I do not have any restrictions.