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Personal & Vacation Activity Durantions Keep Getting Changed

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Tuned Listener
Posts: 112
Country: United_Kingdom

Re: Personal & Vacation Activity Durantions Keep Getting Changed

Spoke too soon! Also happening on personal activities.

 

NB deleted & set up brand new activities which changed within minutes!

 

Not very useful dairy that changes itself!

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Tuned Listener
Posts: 112
Country: United_Kingdom

Re: Personal & Vacation Activity Durantions Keep Getting Changed

Odd thing is that the activity alters on ACT after sync but remains correct on Google!

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Tuned Listener
Posts: 112
Country: United_Kingdom

Re: Personal & Vacation Activity Durantions Keep Getting Changed

This is still happening -just returned to work and opened ACT to find a number of different types of activities change to 5 mins duration and an alarm added.

 

They only change on ACT not Google and seem tp affect To Do family activities.

 

Any suggestions what to checK.

 

It's annoying having my diary keep being changed incorrectly.

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Tuned Listener
Posts: 112
Country: United_Kingdom

Re: Personal & Vacation Activity Durantions Keep Getting Changed

[ Edited ]

Another observation: apart from only being the ToDo family (e.g. personal activities/vacations) defaulting to 5 mins duration & adding an alarm, it appears that once an activity has been affected it will keep happening. The only solution seems to be to delete & recreate the activities.

 

Yesterday, 3 of these type of activities changed. I added another similar new activity. Today the new activity remains correct but the old 3 activities went wrong again!

 

These are all activities that can be edited (unlike Call. Appointment, Meeting) - does that help?

 

ACT please provide some guidance to remedy this annoying glitch.

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Administrator
Posts: 1,379
Country: United_Kingdom

Re: Personal & Vacation Activity Durantions Keep Getting Changed

I've never know Act to change activities once scheduled - there isn't really a mechanism within the program to do this. The most likely culprit is some form of third party integration issue - likely the sync with your google calendar.

I'd recommend reseting the google sync preferences, and setting it up again from scratch.

You'll find steps on resetting the integration here:
http://kb.act.com/app/answers/detail/a_id/33804

I'd strongly recommend backing up your data first.
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Tuned Listener
Posts: 112
Country: United_Kingdom

Re: Personal & Vacation Activity Durantions Keep Getting Changed

Hi Jon

 

Thanks. I did that reset, then amended a vacation activity, then synced. All other activities were OK apart from the recently edited vacation which remains correct on Google but changes on ACT!

 

NB I had only just deleted that activity and recreated it too (prior to reset)!!

 

It only happens on the activities that can be edited via Manage > Activity Types.

 

How can the sync with Google change ACT when Google remains correct?

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Administrator
Posts: 1,379
Country: United_Kingdom

Re: Personal & Vacation Activity Durantions Keep Getting Changed

I'm not sure, I'm not able to replicate this behaviour on my own machine. I've tried syncing my calendar with google and To-do's vacations and personal activites all sync with no changes in either program.

Do you have any other integrations with Google apart from Act? Maybe your outlook calendar syncs with your google calendar, or something like that?
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Tuned Listener
Posts: 112
Country: United_Kingdom

Re: Personal & Vacation Activity Durantions Keep Getting Changed

Nothing apart from an imported calendar into Google Calendar. I have now replaced that with another source just in case.

 

Basically it's ACT into Google Calendar - just so I can view my calendar via smart phone on the go.

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Administrator
Posts: 1,379
Country: United_Kingdom

Re: Personal & Vacation Activity Durantions Keep Getting Changed

Just a quick question - are you using Act! Pro or Act! Premium?
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Tuned Listener
Posts: 112
Country: United_Kingdom

Re: Personal & Vacation Activity Durantions Keep Getting Changed

Act! Pro Version 19.2.146.0, Update 3