07-23-2010 08:48 AM
I am running into performance issues with this version, and I hope someone can give me a clue as to how to fix it. I have about 5300 contacts in my database, with about 255 activities on my calendar. During my calls it takes an unreasonable amount of time from the moment that I click the Calendar icon, before the calendar appears. My new computer, a Dell Optiplex 980 is running a 3.33 gigahertz Intel Core i5 660, with 3576 Megabytes Usable Installed Memory. So I know that I have plenty of resources to run the program.
Any opinions or comments would be greatly appreciated.
07-24-2010 04:46 PM
Neil there are many factors which could influence the delay,
Is it a shared database on network or local
Are you only looking at a single calendard on multiple
Number of activities
Run maintenence on the database
You should open and test the demo database to get a comparison
Just a few thoughts
07-28-2010 10:06 AM
We are running multiple copies of the program, with a weekly synchronization to our file server. However, I am the only person currently running the program. I have a local copy of the database on my desktop machine that I work from on a daily basis. I am only working off a single calender.
I have used ACT for many years, and have run much larger databases with much better results.
Do you see any suggestion that can help?
07-28-2010 01:25 PM
Welcome to the Act! Online Community!
You mention having 255 activities on the calendar. Are they all on the same day? Or spread over a short timeframe? Having a large number of activities on a single day can cause response time delays. If these activities are 'To-Dos' or other types set to timeless (not dependent on date/time), you can use the Monthly calendar view and drag/drop activities to other dates to spread the workload and see if the response time improves.