Showing results for 
Search instead for 
Do you mean 

Password on database

New Member
Posts: 1
Country: United_Kingdom

Password on database

I was trying to add an email account using the wizard and obviously did something wrong as I am now locked out of one of the databases that I use. I can access the others alright but this one asks me for a user name and password, which I don't have. Has anyone else had this problem?


Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Password on database

Hello Nick,

Welcome to the Act! Online Community!


The E-mail Setup wizard should have no affect on your needing a password or not.  If you were not previously asked for a password to open this database, it could be that the database is now in Suspect/Recovery status within SQL.  You can check this through the Actdiag utility.


Here is an article with the steps for checking the status of your database: KB Article 17715







Greg Martin