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Partial searches in ACT! 2008/v10 - no results - no wildcards?

New Member
Posts: 2
Country: USA

Partial searches in ACT! 2008/v10 - no results - no wildcards?

Can someone please tell me what the secret is to partial searches? I've tried everything I can think of. I've also run Detect and Repair... and made sure Re-Indexing was checked. I've tried wildcards.

 

For example, I have tried to do a lookup of contacts by partial email addresses (i.e. *@domain.com) or by the contact name, and unless I enter the EXACT spelling of the beginning of the email address or the FULL email address, I get no results! It says, "No records were found that match the specified criteria." Same goes for names (including first or last name searches).

 

What good is a search field if you can't remember the exact spelling of a person's name or email, or how it begins?

 

Thank you,

Greg

Nickel Elite Contributor
Posts: 595
Country: USA

Re: Partial searches in ACT! 2008/v10 - no results - no wildcards?

The wildcard is the percent sign %.
Roy Laudenslager
ACT! Certified Consultant
Techbenders
royel@techbenders.com