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Parameter is not valid Appears on Notes Screen 10.0.3 HF3 Basic

Copper Elite Contributor
Posts: 108
Country: United States

Parameter is not valid Appears on Notes Screen 10.0.3 HF3 Basic

ACT! 2008 Basic (10.0.3 HF3) running on Windows XP Pro SP3

 

This error was brought to my attention.  An error dialog box appears indicating "Parameter is not valid"

and a red X appears in the notes screen.  ACT! then locks up every 3 or 4 hours.  Attached is the dialog box

and a couple of log entries which should help. Tracing was stepped up to 4 to capture the log entries. 

Hopefully someone has seen this one before.  This machine was recently rebuilt and reinstalled by IT staff

including a new Windows Profile.  Office 2003 was installed before ACT! was too.  The video drivers should

be current and the DPI is set to 96.  

 

Thanks.

 

Parameter is not Valid Dialogbox

Log Entry for Parameter is not Valid

Buffered Graphics Exception Log Entry