11-24-2009 08:19 AM
ACT! 2008 Basic (10.0.3 HF3) running on Windows XP Pro SP3
This error was brought to my attention. An error dialog box appears indicating "Parameter is not valid"
and a red X appears in the notes screen. ACT! then locks up every 3 or 4 hours. Attached is the dialog box
and a couple of log entries which should help. Tracing was stepped up to 4 to capture the log entries.
Hopefully someone has seen this one before. This machine was recently rebuilt and reinstalled by IT staff
including a new Windows Profile. Office 2003 was installed before ACT! was too. The video drivers should
be current and the DPI is set to 96.