09-05-2013 10:47 AM - edited 09-05-2013 10:53 AM
Hi Team,
Since long we are trying to face page fault error due to ACT application and it has been observed that while running of ACT application page fault error is for near around 13K. So PSSERVICE_2 exe is the ACT related service which is causing this problem, This is really frustating and time consuming job as it freeze up full machine of win7 64 bit. PLEASEEEE help me with good solution which fixes my ACT problem forever.
09-05-2013 11:51 AM
Try updating the Protexis licensing service. Here is a KB article on how to do it. I can't guarantee that this version will fix it but I know that they have been working on memory leak issues.
http://kb.swiftpage.com/app/answers/detail/a_id/23027/kw/protexis
Stan
09-06-2013 07:41 AM
Thank you for reply Nick, This solution didnt work on my machine as same page fault error for this service. Could you please suggest is any one from sage tech support could assist us on our machine as we have gold membership with swiftpage?
09-06-2013 12:06 PM
Not sure where "Nick" came from. :-)
You just need to call in to tech support and create a case. We're probably going to come up with a newer version of that dll as a result of the issue we're working on with XenDesktop. When we do they'll probably post it in the KB and that should include any performance improvements they have created. I'll post back when I know it's been updated.
Stan
09-10-2013 11:28 AM
Well, Sorry but i tried Nick from Nickel Your above comments sounds something positive; it would be great if you update us as soon as it launches or if i create new case with Sage then shall i specify about these dll's which are especially for speed improvements?
Thanks for help.