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PROBLEM WITH EMAILING TEMPLATES

New Member
Posts: 7
Country: USA

PROBLEM WITH EMAILING TEMPLATES

When I edit a template in Act I use the 'bold' and 'underline' and 'italics' functions on certain words and phrases, but when I email the template to someone (with the mail merge function), it sends the text without the highlights and underscores, etc. Has anyone else had this problem?

 

Also can you set up act to work directly with Gmail instead of going through outlook?