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PLEASE! ANSWER! Act Pro 2011 When clearing a recurring activity all subsequent activities are deleted from calendar.

New Member
Posts: 3
Country: USA

PLEASE! ANSWER! Act Pro 2011 When clearing a recurring activity all subsequent activities are deleted from calendar.

When I clear one instance of a recurring activity from my calendar the subsequent recurring activities are deleted from my calendar . How do I fix this? I have many recurring activities and I have been reentering them all the time.  "I am running Sage ACT! Pro 2011 Version 13.0.401.0"

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: PLEASE! ANSWER! Act Pro 2011 When clearing a recurring activity all subsequent activities are deleted from calendar.

Hello wameath,
Does this happen with all recurring activities or just some? I don;t see this as a reported issue in ACT! 2011, but you want may to try applying Service Pack 1, then apply the latest hot fix for that build:

ACT! 2011 SP1:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2729...

Hot Fix 6 for ACT! 2011 SP1:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2744...

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 3
Country: USA

Re: PLEASE! ANSWER! Act Pro 2011 When clearing a recurring activity all subsequent activities are deleted from calendar.

Mr Hollister,

 

It was doing it on recurring meetings, which is the way I schedule 'route work' for window cleaning. I downloaded/installed SP1 and Hot Fix 6. I tested it and the program did not delete the recurring meetings. I'll know for sure 1st wed of October if all is well.

 

Thank you for your response...

 

wameath