03-22-2015 05:43 PM
Right after upgrading from 16 to 17 I lost the ability to save in PDF format in Microsoft Word when opening a template.
After opening a template from ACT and compose a customized quote as I have the same way for many years, it will not allow the document to be saved in PDF format now, only four formats to choose from. Also it will not allow me to SAVE the file in my WORD default location.
When I click on say C://Documents/Customers as the save location, ACT opens up a different path completely... C://User/Me/Documents/ACT/ACT Data/Documents and only allows the doc to be saved as .DOC, .RTF, .HTM, or .TXT.
I know have to take two extra steps with every document to Print as PDF which is just goofy, it's a work around and not a solution. Obviously, something changed after installing the ACT 17.
Furthermore, nothing else has changed on the computer expect for update from 16 to 17.
The exact version installed is ACT! Pro Version 18.104.22.168 Hot Fix 1
I am running Windows 8/1 with the latest updates and Microsoft Office 2013.
Any and all help is appreciated.
03-22-2015 05:58 PM
Check in Word to see if the ACT! macros are disabled
03-22-2015 06:21 PM
03-22-2015 06:51 PM
Try checking the options.
03-23-2015 09:27 AM
Look in File | Options | Addins. If there isn't any mention of ACT! there then the connection from ACT! toWord is lost. Most likely yu will see the ACT! macros as disabled.