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Outlook synch not working

Nickel Contributor
Posts: 493
Country: USA

Outlook synch not working

I am trying to synch my Outlook contacts to ACT!, but it's not even working. 

 

I don't know what parameters i should post because it's not working at all.  I tried it manually and I tried it scheduling it every few minutes, but niether work.

 

I added a new contact in outlook with the appropriate settings in ACT! to receive the data, but it's not working.

 

Pat

Copper Contributor
Posts: 136
Country: USA

Re: Outlook synch not working

Can you let us know what's happening? Are none of the contacts coming over? What version of ACT! / Outlook?
Make sure that the sync set you use acually returns any contacts.

Thanks,
Inge van Gemert
ACT! Certified Consultant
The Netherlands
inge@inkey.net
Copper Contributor
Posts: 136
Country: USA

Re: Outlook synch not working

Also make sure you delete any distribution lists in Outlook.

http://community.act.com/t5/Sage-ACT/ACT-2011-Outlook-Contacts-sync/td-p/90610/highlight/true/page/2

Thanks,
Inge van Gemert
ACT! Certified Consultant
The Netherlands
inge@inkey.net
Nickel Contributor
Posts: 493
Country: USA

Re: Outlook synch not working

Thanks,

 

I have no distribution list and all I am doing is creating an Outlook contact that should migrate over to ACT!, but it's not.

 

Plus I am getting the balloon in the system tray that says my contact sysncronization failed.

 

I am using Outlook 2003 and ACT! 2011.

 

Pat