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Outlook not connecting to act contact list

New Member
Posts: 22
Country: United States

Outlook not connecting to act contact list

My outlook is no longer connecting to the ACT database contact list...I'm using ACT 2011 and outlook 2003. I cant remember how to reconnect it...any help out there?

Bronze Contributor
Posts: 955
Country: Australia

Re: Outlook not connecting to act contact list

If you go to Tool, Preferences and then select the email TAB

 

Go through and remove the Outlook settings and then close and wait a couple of minutes before you open ACT again and then reset the email settings will generally resolve the problem

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
New Member
Posts: 22
Country: United States

Re: Outlook not connecting to act contact list

I did try that and the problem contiues...I should mention that I did install the trial version ACT connect, used it and didn't like so I unistalled it....this is when the problem started...Thanks