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Outlook default email client

Tuned Listener
Posts: 13
Country: USA

Outlook default email client

[ Edited ]

Hello I recently installed Act 2011 Pro on a Windows 7 machine.


During the set up I receive this error message.


Either there is no default mail client or the current mail client cannot fullfill the messaging request. Please run Microsoft Outlook and set it as the default mail client.


I have run the process of setting Outlook as the default client but still can't get ACT to work with Outlook.


I have seen I am not the only person with this issue...have yet to find a solution. Any advice would be greatly aprecaited.




Bronze Elite Contributor
Posts: 2,618
Country: New_Zealand

Re: Outlook default email client

Check and see if Office  64-bit version is installed, which is not compatible with ACT! 2011 Pro

Graeme Leo
Xact Software - consultants and developers
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New Member
Posts: 1
Country: USA

Re: Outlook default email client

Are there any version of ACT! that are compatible with 64-bit Office?

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Outlook default email client

Hello rkerrik,
Welcome to the Sage ACT! Community. Unfortunately, there are no versions of ACT! that support 64-bit Office. In fact there are very few apps that do. Even Microsoft recommends installing the 32-bit version (which works fine on 64-bit systems).

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.