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Outlook crashes after ACT! 2011

Copper Contributor
Posts: 27
Country: Malaysia

Outlook crashes after ACT! 2011

Recently, I've installed ACT! 2011 into my user's laptop which has Outlook 2003 and setup email integration in ACT!. Since ACT! 2011, Outlook has crashed many times, showing that outlook.exe crashed is due to gdiplus.dll.

 

any has such error before? any solution?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Outlook crashes after ACT! 2011

GDI errors relate to displaying of data.  The 2 most common fixes for this type of error being:

1. The need to update the Video driver

2. Increase the GDI handles limit

 

Here is an article with instructions for increasing the GDI handles limit - see the section entitled 'Attempting to Launch Layout or Report Designer': KB Article 25903.

Greg Martin
Sage