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Outlook calendar integration has suddenly stopped working

Copper Super Contributor
Posts: 82
Country:

Outlook calendar integration has suddenly stopped working

Using 2010 Version 12.0.409.0, Hotfix 4 and Outlook 2007.

 

Nornmally works fine. The log in my scheduled tasks says it's worked fine but... it hasn't. Activities that have been enetered in ACT are not showing in Outlook. It is set so ACT overrides Outlook.

 

Have run scanpst and all was well.

 

Any ideas?

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Outlook calendar integration has suddenly stopped working

Try this:

- Remove ACT! address book from Outloot; restart Outlook

- Run Office Diagnostics from the Outlook Help menu

- Close ACT!

- Delete ACT! preferences using ACT! Diagnositcs (see KB 14770)

- Reopen ACT! 

- Re-add the ACT! address book to Outlook

- Test

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Copper Super Contributor
Posts: 82
Country:

Re: Outlook calendar integration has suddenly stopped working

Just tried it and sadly it hasn't made any difference.