03-28-2016 01:36 PM
Hello - I tired looking for the solution to this issue, but couldn't find one yet.
-Act! Pro V22.214.171.124 Hot Fix 2
-Windows 7 with Office 2013
-Database housed on local computer, shared with 2 other computers on same network
We have been having this issue lately where the calendar is no longer syncing with outlook. The integration tool runs and it says it was successful, no errors, but no activities have been added to Outlook calendar from Act.
I have checked the sync settings and they are set as 2-way sync. I have also tried to just do a 1-way sync.
We had to reinstall Act on Friday because of some apparently corrupted file...but it was reinstalled successfully. Since then, we've had this calendar problem. The anti-virus is currently disabled just in case something there was being blocked.
Any thoughts, community?
Thank you in advance.
03-30-2016 06:17 AM
03-30-2016 09:06 AM
Thanks for answering back, Gary W.
Yes, it happens for all activity types. No type of activity is syncing between Outlook and Act.
The activities are not timeless (they have start and stop time, I'm assuming that is what you meant..)
I haven't tried it with the demo DB, I guess that's something I can try today.
I did try running both as admin and had the same results.