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Outlook and ACT!

New Member
Posts: 11
Country: USA

Outlook and ACT!

When trying to send an e-mail by clicking on the e-mail address in a contact record, I get the following error message.  I have tried resetting up e-mail, made sure tha ACT address book is present, etc:

 

"Retreiving the COM class factory for component with CLSID {741BEEFD-AEC0-4AFF-84AF-4F61D15F5526} failed due to the following error: 80040154."

 

Anysuggestions?  Thanks!

Nickel Elite Contributor
Posts: 567
Country: USA

Re: Outlook and ACT!

Please do this.  Double click on My Computer and find the folder where ACT! is installed.  Should likely be C:\Program Files\ACT\Act for Windows.

 

The click and drag the file called "Redemption.dll" on to the file called "regsvr32.exe".  You should get a message that DllRegisterServer in C:\Program Files\ACT\Act for Windows\Redemption.dll succeeded.

 

That should be it.

 

thanks

Matthew McFadden