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Outlook & act9ext.dll

Tuned Listener
Posts: 29
Country: USA

Outlook & act9ext.dll

I am using ACT!2007 and Outlook 2002 on a Windows XP machine. Once in a while I will get the following message in Outlook and it will close:

Outlook experienced a serious error the last time the add-in 'c:\windows\system32\act9ext.dll' was opened. Would you like to disable this add-in? To reenable this add-in, click about Microsoft Outlook on the Help menu, and then click Disabled Items

What's going on? How do I stop this intermittent crashing of Outlook?
Platinum Elite Contributor
Posts: 14,505
Country: Australia

Re: Outlook & act9ext.dll

Every now and again, the old versions of Outlook can get fussy and low on resources.
You might want to make sure you have ACT! 9.01 and Hotfix3 - you can check the version in Help | About