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Outlook address book

Copper Contributor
Posts: 38
Country: United States

Outlook address book

I cannot seem to get MS Outook 2016 to accept the ACT! V18 address book as default.

 

Both are listed. 

 

 

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Outlook address book

Hi source7,

 

Could you give us a little more info here? When and where are you setting the address book?

If you're talking about the step in the E-mail System Setup Wizard in Act!, then what issue are you running into? Do you receive any errors?

 

Act!_2017-01-26_11-24-24.png

 

Bronze Elite Contributor
Posts: 1,409
Country: United_Kingdom

Re: Outlook address book

It is possible that you may also have to add the ACT address book manually to Outlook in some situations.

 

Link below on how to do that. It does not mention the ACT address book but you should see it as an option when opening the add address book part.

 

https://support.office.com/en-gb/article/Add-or-remove-an-address-book-fd067150-ba37-42a4-b88e-5b15f...