Outlook add in - MISSING

[Oldlaxdude]

Having problems with Outlook add in not loading.

tried suggestions on KB including removing Add-in from outlook and pasting .dll to 2 other exe files.

Now Act outlook is not available.

I tried adding but get error message that the Actoutlookaddinn.dll is not a valid office add-in

Installed and reinstalled ACT.

No Luck

Help pulling hair out

[juancarlosoterogarc…]

Ask ... what is your version of Act! and of Office ..? Office is 32 or 64 bit ..?

Was working before?

Did you install something (Antivirus or Firewall) that could cause this problem?

[Oldlaxdude]

Pro V 20

Outlook 2016

Yes everything worked. No new Antivirus or firewalls.

Had to uninstall & reinstall outlook and Act

New upgrade available but current version requires I spend a lot of time making it work