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Outlook Synchronization in a 64 bit environment

New Member
Posts: 5
Country: USA

Outlook Synchronization in a 64 bit environment

How do I fix this problem? Please help !!!

 

Act! Outlook Sync error message.PNG

Silver Super Contributor
Posts: 2,328
Country: USA

Re: Outlook Synchronization in a 64 bit environment

You will need to uninstall the 64bit version of Microsoft Office and install the 32bit version of Microsoft Office.

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!
New Member
Posts: 5
Country: USA

Re: Outlook Synchronization in a 64 bit environment

Thank you Stan for the quick reply.
If I do that what will happen to my folders and e-mail history in Outlook?
Silver Super Contributor
Posts: 2,328
Country: USA

Re: Outlook Synchronization in a 64 bit environment

I've never done it so I can't say for sure but I suspect that you won't lose anything.  Before I did it I'd back up the PST file just to make sure though.

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!
New Member
Posts: 5
Country: USA

Re: Outlook Synchronization in a 64 bit environment

Stan,

Thank you for the suggestion. Will try it EOBD... , after backing PST file. Will let you know.

Thanks,
RobertoC
Silver Super Contributor
Posts: 2,328
Country: USA

Re: Outlook Synchronization in a 64 bit environment

I read where someone went the other way and it worked and they had all of their folders, contact, email, etc.  I also suspect that I would have heard about it if going the other way didn't work because a lot of people installed the 64bit version of Microsoft Office and when it came out it didn't even work with their own software so I'm pretty sure it will work for you.


Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!