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Outlook Synchronization Preferences not available (Act Pro 2011)

New Member
Posts: 2
Country: USA

Outlook Synchronization Preferences not available (Act Pro 2011)

I recently purchased, installed, and registered Act.  I read everything and the installation went perfectly.  After the installation I realized that Act was "looking at" a version of Microsoft Office that came with this new computer (a temporary free version) and not the version that that I downloaded and registered last week.  I uninstalled the free temporary version of Office, but all of the synch option in Act are now "grayed out".  I then uninstalled Act and reinstalled it in the hope that it would recognize the other version of Office, but that did not work.  I am stumped (not a rare occurrence for me). 

Copper Contributor
Posts: 7
Country: USA

Re: Outlook Synchronization Preferences not available (Act Pro 2011)

I had this exact same problem.... I had to have Act tech support direct access my computer to fix this program. I tried for a week to fix it... this is a problem between Act and Outlook ...