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Outlook Sync Doesn't work

Loyal Listener
Posts: 36
Country: USA

Re: Outlook Sync Doesn't work

That is good idea. It would be simpler than reinstalling Office. I'll give that a try. Thanks.

Loyal Listener
Posts: 36
Country: USA

Re: Outlook Sync Doesn't work

Thanks for the suggestion, but reinstalling ACT did not solve the problem either.

Administrator
Posts: 4,041
Country: United_Kingdom

Re: Outlook Sync Doesn't work

Could you try testing the issue in another database? The demo DB perhaps?
Does the issue occur for any other Windows users on that machine? If there aren't any others, could you create a new one to test?
Does the issue occur on any other machines accessing the same or different databases?
Loyal Listener
Posts: 36
Country: USA

Re: Outlook Sync Doesn't work

I've tried this with the demo database and I still have the same problem. The only thing left that I can think of is deleting and re-installing Office.

 

Steve

Administrator
Posts: 4,041
Country: United_Kingdom

Re: Outlook Sync Doesn't work

Hi Steve,

It might be worth testing with a new Outlook profile, before completely reinstalling Office.