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Outlook Emails Don't Copy in History

New Member
Posts: 2
Country: United States

Outlook Emails Don't Copy in History

Hello!

 

I have Office 2007 and ACT! 2009 running (Version 11.1.183.0, Hotfix 1). 

 

For about a month now, whenever I want to send an email from ACT! via Outlook, I don't get a copy of the email listed in the history section of my record like I am used to seeing.

 

I have tried to run tools...preferences...email and everything looks fine.  I even unselected my database and ran the tool wizard for email again, but no change!

 

Any ideas.....thanks?!

Bronze Super Contributor
Posts: 1,543
Country: United_Kingdom

Re: Outlook Emails Don't Copy in History

Please look at this ACT! KB article

http://tinyurl.com/m6gogy

HTH


David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org