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Outlook Calendar won't sync with Act 10

New Member
Posts: 1
Country: USA

Outlook Calendar won't sync with Act 10

I have set up Outlook and Act to sync the calendar so I can use the iphone synch setup with Outlook 2007. I have set up a 2 way synch with the Outlook Calendar to take presidence. However it doesn not transfer any information. I tried to set up the same synch on another computer system using different installations of Act and Outlook and it works fine. Any ideas????
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Outlook Calendar won't sync with Act 10

Hello Dougd1,

Welcome to the Act! Online Community!

 

To troubleshoot an Act! and Outlook calendar copy issue:

- Test the calendar copy using a different Act! database (ex: Act Demo)

- In your database run: Tools > Database Maintenance > Check and Repair

- In Outlook run the Office Diagnostics option (under Help menu or in the Programs list from the Windows Start buttons)

- Create a new Outlook profile to test/use (from Control Panel > Mail option)

 

This article contains steps for running Diagnostics and creating a new profile: KB Article 13826

Greg Martin
Sage