11-29-2018 07:10 AM
When initializing a 2 way Act/Outlook Calendar sync the Launching Integration box appears but nothing seems to happen afterwards.
I check the Outlook Sync History and see the error below
Act Premium Plus v20.1 Update 7 Outlook 2016
11-29-2018 08:08 AM
First step is to verify Office is not having environmental issue by running an Office Quick Repair.
Click Start, and then click Control Panel.
Double-click Programs and Features.
Click Microsoft Office 365, and then click Change.
Select Quick Repair, and then click Repair.
Customer Success & Support Team