Outlook Calendar Sync

[crmdata]

When initializing a 2 way Act/Outlook Calendar sync the Launching Integration box appears but nothing seems to happen afterwards.

I check the Outlook Sync History and see the error below

Act Premium Plus v20.1 Update 7 Outlook 2016

[Carl Mag]

Hello,

First step is to verify Office is not having environmental issue by running an Office Quick Repair.

Click Start, and then click Control Panel.
Double-click Programs and Features.
Click Microsoft Office 365, and then click Change.
Select Quick Repair, and then click Repair.

Reboot

Thanks,
Carl

Act! Support

Customer Success & Support Team