07-16-2008 06:51 AM
I have ACT v10.0 intergrated into Outlook. When composing emails I get a message that a dalog box is open in Outlook when I click OK another message pops up saying "ACT - Word cannot write to file". When I hit send I get another error message that says "Do you want to save changes to ACT.doc". I have tried disabling Word as the editor in Outlook but this doesnt work.
Please can somebody help as this is really frustrating. I assume this is what is causing my OUtlook to be really slow. Is your Outlook also slow because of this ACT.
07-01-2009 02:43 PM
My company recently installed ACT V10 on my laptop and just today I got this very same error message for no apparent reason...when opening a new Outlook email or replying to one in my inbox I get the ACT error message: "Cannot write to file"...with no options to do anything other than close the dialogue box. Once that happens, the email opens up as if I can send one but once the text is entered it tries to "save" the email as a file in my ACT folder which is not what I want. I tried to open Word and check the templates and add ins but I don't see any to disengage. Please help...