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Outlook 2013 Sent messages don't delete from drafts or outbox folder.

Copper Super Contributor
Posts: 281
Country: United States

Outlook 2013 Sent messages don't delete from drafts or outbox folder.

For me, anyway, the problem was with Outlook's Add-Ins.  The solution is to inactivate them.  (You probably don't need them anway).

 

Go to file, Options, Add-ins (near the bottom), Manage COM add-ins (at the bottom), Go..." and uncheck all the boxes.  Curiouslyly the ACT add-in had been unchecked (I had established a new profile), and checking it did no harm..

 

rconant