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Outlook 2010 with Act 2012 -- History not working

New Member
Posts: 1
Country: USA

Outlook 2010 with Act 2012 -- History not working

I am running an remote database on a laptop with Outlook 2010 and Act 2012.  Same setup on my main computer where everything works fine.  On the laptop, I made a few errors during setup where I first installed Office 64 bit then Act.  I wound up uninstalling both, re-installing Outlook (32 bit) then Act.  In Outlook, the Add-Ins then appeared but emails are not being attached to the History.  When I use Quick Attach or Attach to Contact Add-ins, neither work.  Any thoughts out there?  Thanks!

 

Mike

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Outlook 2010 with Act 2012 -- History not working

Hello Maertker,

Welcome to the Sage ACT! Online Community!

 

Here is an article with instructions for resolving this issue: KB Article 19948

Greg Martin
Sage