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Outlook (2010) not recognized

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Copper Contributor
Posts: 13
Country: USA
Accepted Solution

Outlook (2010) not recognized

Using Act! 2011 Pro on Windows 7 64x

 

When I attempt to set up email via "email system setup"  Outlook is not an option.  Outlook express and internet email are both selectable but no Outlook.  In Outlook, I'm able to sync calendars.  Any ideas?


Thanks, TF


Accepted Solutions
Solution
Accepted by topic author tfathaly
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 13
Country: USA

Re: Outlook (2010) not recognized

the problem was on Outlook side.  Was using the "click to run" version.  Reinstalled 32 bit version and no problem.  

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Copper Contributor
Posts: 174
Country: United States

Re: Outlook (2010) not recognized

 
Copper Super Contributor
Posts: 125
Country: USA

Re: Outlook (2010) not recognized

Maybe you can reinstall act, make updates. Then restart. Configure the email to outlook. Restart. I got similar problem and I fixed that way.

Act 2010 v. 12.0.1.181 hotfix 1. -Windows 7
Solution
Accepted by topic author tfathaly
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 13
Country: USA

Re: Outlook (2010) not recognized

the problem was on Outlook side.  Was using the "click to run" version.  Reinstalled 32 bit version and no problem.