10-03-2012 02:34 PM
I am aware that ACT! 2010 and Outlook 2010 don't play nice with one another [unless this workaround is used: http://kb.sagesoftwareonline.com/app/answers/detail/a_id/26713/~/act!-by-sage-compatibility-with-mic... ], and this workaround WAS used on this user's machine [until she suffered horrible IE scripting error issues and so we removed the workaround] so then she was unable to automatically create emails fin Outlook from ACT [which is minor].
Given that the workaround was removed, it appears that something has... lingered? The calendars from both applications are syncing. ACT Alarms are going off all the time and it doesn't appear that alarms can be easily disabled, if only because there is no way
According to the user, this alarm problem sprang up on its own, with no change aside from standard daily use. I can't "unsync" it since ACT doesn't recognize any mail system as being on the computer.
10-05-2012 08:59 AM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.