01-28-2013 12:36 PM - edited 01-29-2013 04:27 AM
Bought the recent version of 2013; converted my 2010 dababases...all is lovely...UNTIL....attempting to author or send an email through Act.
In Tools/Preferences/Email - there is not a Selection for Outlook; however there is a selection for Internet Email...which I assumed to be a generic.
Outlook2010 is working fine; the Add In's show both email and calendar sync icons, etc.; email account is in place. We're just ready to get back to business but can't seem to find the Knowledgebase procedure for the instance where Outlook is not recognized (with the exception of a Profile...which I assume the email account will suffice).
Thanks in advance!!