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Outlook 2010 missing from Email set up for ACT! Pro V17

New Member
Posts: 1
Country: USA

Outlook 2010 missing from Email set up for ACT! Pro V17

I am running WIndows 7 Home Premium.

 

My ACT! version is:  Act! Pro Version 17.2.217.0, Hot Fix 3

 

I upgraded to SP2 and Hotfix 3.  Before the upgrades I was able to send emails from ACT, now I cannot.  When attempting to run the Email set up, the box where you are to select the email system is blank.  

 

Running Outlook 2010, 32 Bit... all updates have been incorp'd

 

AM able to sync Outlook calendar.... never could get the Contacts to Sync....continually get the error message "Error in AddrBook.OpenEntry: MAPI_E_NOT_FOUND"

 

Don't know if the issues are related or not.  Want to get the email running again.

 

How do I get the email back?  Thanks

 

 

Administrator
Posts: 262
Country: USA

Re: Outlook 2010 missing from Email set up for ACT! Pro V17

Hi,

 

As this is a more complex situation please call our support team at 866-873-2006

 

Thank you,

Brittany Roberts

Brittany Roberts
Act! Digital Specialist