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Outlook 2010 and Act! Pro 2013

New Member
Posts: 1
Country: USA

Outlook 2010 and Act! Pro 2013

Hi,

 

I downloaded and installed Act!2013 Pro and it looked pretty awesome.

 

But when I set up the sync to Outlook 2010, Outlook 2010 froze. If I disabled sync, Outlook was fine. Re-enable sync, Outlook froze. I saw the Act knowledgebase has this listed as a "known issue" with a hotfix. I wanted to save time not spend more time on software. So I uninstalled and will check back in another 6 months.

 

Thanks,

Tom

 

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Outlook 2010 and Act! Pro 2013

Hello Tom,

Welcome to the Sage ACT! Online Community!

 

I believe you are referring to the following issue resolved in the 2013 Service Pack 1 update:

"Outlook activity sync hangs when syncing timeless recurring activities with a 1 day+ duration"

 

I'm providing a link to the instructions for installing the update in case you, or other members, want to apply it: KB Article 32103

Greg Martin
Sage