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Outlook 2010 and ACT 2010 error 80004005

Copper Super Contributor
Posts: 125
Country: USA

Outlook 2010 and ACT 2010 error 80004005

[ Edited ]

When I click Write email, I get the message.


Creating an instance of the COM component with CLSID {741BEEFD-AEC0-4AFF-84AF-4F61D15F5526} from the IClassFactory failed due to the following error: 80004005.

The knowledge base mention http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1432...

 

But I can't find that software installed on my pc.

Act 2010 v. 12.0.1.181 hotfix 1. -Windows 7
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Outlook 2010 and ACT 2010 error 80004005

Here is an article with instructions for resolving this issue: KB Article 23311

Greg Martin
Sage
Copper Super Contributor
Posts: 125
Country: USA

Re: Outlook 2010 and ACT 2010 error 80004005

[ Edited ]

Thanks, but I still have the problem. 

Act 2010 v. 12.0.1.181 hotfix 1. -Windows 7