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Outlook 2007 freezes when either Dismissing or Snoozing calendar item reminders whilst ACT 2010 is installed on Windows 7 PC

New Member
Posts: 3
Country: Australia

Outlook 2007 freezes when either Dismissing or Snoozing calendar item reminders whilst ACT 2010 is installed on Windows 7 PC

does SP1 hot fix 2 fix this problem?
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Outlook 2007 freezes when either Dismissing or Snoozing calendar item reminders whilst ACT 2010 is installed on Windows 7 PC

Outlook freezing due to Act! being installed isn't normal behavior, as such I don't believe the Hotfix 2 will correct your issue.  For details about the SP1 HF2 update, visit this article: KB Article 25996

 

To troubleshoot the hanging up issue:

- Have you tried using the Act! Demo as the address book added to Outlook?

- Add Act!/SQL exceptions to your firewall - for a list of exceptions visit this website: KB Article 25125

Greg Martin
Sage