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Outlook 2007 can't locate my ACT! address book

New Member
Posts: 1
Country: United States

Outlook 2007 can't locate my ACT! address book

I have ACT! for Real Estate Version 10.0.1.199, and am running Windows XP, with Outlook 2007, using it as my email.  I have spent about 6 hours on the knowledge base looking for why my ACT! Address book, while in Outlook, and visible, gives me an error of:

 

"The address list cannot be displayed.  The action cannot be completed."

 

All the other functionality (toolbars, etc) workd fine, but when I am in ACT!  contact, click on WRITE, then EMAIL MESSAGE, and go to the address book, I get the above error.

 

Any insights?

Moderator
Posts: 4,395
Country: USA

Re: Outlook 2007 can't locate my ACT! address book

Try readding the ACT! address book.  If you still get the same error, add the demo database instead.