06-20-2015 12:38 PM
Using Act! Pro 18.104.22.168 with Windows 8.1 - Outlook email client
ACT! has just started NOT recording my outgoing email messages in my contacts records, even though the email is sent from within ACT! (by Outlook).
To Troubleshoot, I tried going to some of the sent messages in Outlook and clicking "Add-ins" and "Quick Attach". I got the "Messages will be attached to ACT! contacts" dialog box, but in reality, the message was not attached in ACT!.
This is very important to me. Any ideas how I can get this functionality back?
06-21-2015 03:39 PM
I suggest that you start with this knowledgebase article: http://kb.swiftpage.com/app/answers/detail/a_id/19948/kw/19948
Have a thought about what updates may have been applied or changes to your PC around the time email stopped attaching.