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Order of mail merge

Copper Contributor
Posts: 72
Country: USA

Order of mail merge

How does Act determine the order in a mail merge (no it isn't alphabetical) .  My merge with a certain group is crashing at the same spot each time.  I know the last successful email created but don't know what the next contact is.  I am suspecting the error is in that contact record since it happens at the same place each time with that group.  Other groups twice as large run fine.

Platinum Elite Contributor
Posts: 6,867
Country: USA

Re: Order of mail merge

Mail merge from a group would be random. However if you right click on the group name and select create lookup you can sort the lookup and do the mail merge to the current lookup.

Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer