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Opinion about re-installing 2011 from CD

Nickel Contributor
Posts: 209
Country: United States

Opinion about re-installing 2011 from CD

I downloaded and installed 2011 Pro. I also purchased the CD when came later. I have had problems with the Contact Detail View and Preferences. An online tech worked on the issues but it's still a little sluggish and occassionally performs strange changes to the Contact view. They told me Preferences were "corrupt".

 

I suspect that the Internet download "glitched" and caused some files to be corrupted.

 

I am now wondering if I should (of course after making a good backup on an external drive) install the CD. And maybe remove the current  install first. Then restore the DB from the backup.

 

Anyone have an opinion on that?