10-25-2017 08:14 AM
Is there a setting to tell ACT to always open the same data base. Almost daily when I open act it asks me to either create or to open an existing data base. I always use the same data base so do not want to go through the selection process. There is my data base and a test data base that was created by act when I first installed. When I do open the data base I need to reset all of the mail settings in preferences.
Problem # 2 when I set up the mail, in this case I am using outlook, I am being told there is no default mail client. I go the settings in WIN10 and outlook is my default mail app. Any ideas as to why ACT is no seeing this?
I am using WIN 10 Pro 64 and Office 2010 64 bit
10-25-2017 12:21 PM - edited 10-25-2017 12:23 PM
Tools > Preferences > Startup > startup Database...
Also in Preferences check the email tab for Outlook integration is the info being lost?
10-25-2017 01:12 PM
Thank you I changed the preferences for database startup to reflect the specific data base from open last. Not sure about the Outlook data being lost. Ill work with this for a week or so and let you know if it works
10-25-2017 09:46 PM
try to open Act as Administrator (right mouse Click), and then try do do the settings again
11-06-2017 02:50 PM
I was hoping this would work and I have not had an issue until today. I opened ACT as I always have from the taskbar and it did not open the data base. So I closed ACT and opened it as administrator from the desktop icon. Data based opened but the email was not setup, so I set it up again. Getting very frustrated with ACT.
11-07-2017 12:37 AM
(Posted 3 times already in some other threads...)
Short comment from my side on the ever recurring recommendation to run ACT and/or Outlook "As Admin" in various places in the community and the knowledge base:
This is NOT a permanent solution to any problem allegedly tackled by this "recommendation". It is dangerous and causes lots of problems following the decision to accept this as a solution. Losing the search function is amongst the lesser ones. There is almost always the same reason for the "necessity" to do this: ACT has not been installed with proper "rights" before.
Uninstall and re-install using a signed-on local Admin and run the setups "as Administrator".
NEVER elevate a user manually when doing an installation and NEVER forget to run a setup "as Admin".
I simply do an uninstall/reinstall following a.m. rules whenever I come across a problem that seems to be solvable by running ACT/Outlook "as Admin" AND THE PROBLEMS GO AWAY.