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One database is asking for password others ok, password is blank

New Member
Posts: 8
Country: USA

One database is asking for password others ok, password is blank

My password field has always been blank, I never typed one in. All my databases except one, today is requesting me to sign in. I tried to detach it per the knowledge base and when it came time to open it, same story.  I tried the knowledge base suggestion to open the demo and then try opening, no luck.  I went into one of the other databases and "change password" typed one in thinking it might reset all of them, but still can't get in this one.  Same error "could not authenticate user. Verify the username and password and try again".

Thanks for any suggestions.

Copper Elite Contributor
Posts: 336
Country: USA

Re: One database is asking for password others ok, password is blank

My first thought is that your username is different.  Try with a middle initial, or other iterations.

Kris Lock
Inside Sales Manager/ACT! Certified Consultant
Technology Transfer Services
www.techtransfer.com
www.myodesie.com
New Member
Posts: 8
Country: USA

Re: One database is asking for password others ok, password is blank

tried every combination I could think of.  Any other thoughts?

thanks

Copper Elite Contributor
Posts: 336
Country: USA

Re: One database is asking for password others ok, password is blank

Just a few questions...

 

Did you create this database from scratch (i.e. New Database) or did you modify the Demo Database?

Can you visualize the record that usually is showing when you log in to this database - Contact Name to be exact?

You can sometimes see the User in ActDiag when looking at the audit logs for the database.

 

Kris Lock 

IT Manager

Technology Transfer Services

(813) 908-1100 x231

(603)767-3693 (m)

www.techtransfer.com

Kris Lock
Inside Sales Manager/ACT! Certified Consultant
Technology Transfer Services
www.techtransfer.com
www.myodesie.com