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Office 2010 Support

New Member
Posts: 1
Country: United States

Office 2010 Support

I just upgarede to Office 2010 and now ACT won't edit or sync email or recognize templates and documents.   What's up?  Aren't you ready with the upgrade?
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Office 2010 Support

[ Edited ]

Hello Pat,

Welcome to the Act! Online Community!

 

At this time we do not have a version of Act! that is compatible with Office 2010.  When Act! 2011 is released (end of this summer) it is expected to be compatible with Office 2010, but we have not been informed as to which other versions of Act! might be made compatible with Office 2010.

Message Edited by gmartin on 05-21-2010 07:47 AM
Greg Martin
Sage
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Office 2010 Support

Historically, ACT! has supported new versions of MS Office 60-90 days after the Microsoft retail release.

 

The exception to this was Office 2007... partially because it required major changes to support and partially because the user base didn't upgrade to it for some time so there wasn't an urgent demand.

 

The rumoured dates for the retail release in the US is June/July. So, you would expect Sage to add it in the 2-3 months following.

 

As they usually release full versions in Sept (before their end of financial year), it would be a certain bet for support to be in that release. Whether they add it in a patch for ACT! 2010 would depend on user demand weighed against the work required.