09-12-2008 11:56 AM
09-15-2008 08:48 AM
What version of ACT! are you using?
Close ACT! and any Office applications
Run the following cmds from CMD prompt (Start | Run | cmd)
01-17-2009 10:38 AM
After looking through many messages this one seems the closest to the problem I am having but I do not understand the fix. I have 2 computers each installed with the 2009, version 11.0 of ACT. Both are using Word 2007 and Outlook 2007. I have tried to install and configure both computers the same but on one, I get a drop down menu with options to save and record history when I print a document. On the other I do not get the drop down menu. I can record the history and add attachments manually but would like to see the drop down to do it automatically. Recording history and including attachments seems to be working fine for e-mail on both machines. I am no dos expert so maybe you could explain this fix in terms I can understan.